This live chat service is operated by inc. You can read their privacy policy here [].

The messages you post in this chat will be received and managed by our reception. Messages will be used solely for the purpose of providing you the best service possible and to handle complaints regarding our services to you. You have the right to correct any personal data stored about you. If you wish to do so, please contact the hotel reception or contact directly at

By using this service you consent to our handling of your personal data as described above and to any handling and processing performed by on our behalf in accordance with their privacy policy.

When you have read this information, you will be directed to the chat service and can send and receive messages to and from the reception. These steps need to be followed every time the chat service is used in order to ensure that each user of the chat service has given individual and informed consent.